REFUND POLICY

vrtt-clothing

REFUND POLICY

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.  

 

To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging, the refund is eligible only if items are defective or damaged.

To complete your refund, we require a receipt or proof of purchase. 

 

Refunds (if applicable) 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.  

 

Late or missing refunds (if applicable) 

If you haven’t received a refund yet, first check your bank account again. 

Then contact your credit card company, it may take some time before your refund is officially posted. 

 

Exchanges (if applicable) 

To ask for an exchange, please contact us in the contact page, 50% of the shipping costs will be covered by us.

Please wait for an email to send back the product, we won't exchange items without a proof of purchase